Having run successful businesses for many years, and being of “more mature years”, you can be assured we fully understand our obligations to you and take them very seriously.
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We will always turn up on or before the agreed time, suitably attired for your event. In the unlikely case of equipment failure, we are prepared with full backup for all the major items – speakers and amplification, playback systems and lighting. Our transport is modern and regularly serviced by a main dealer, with full breakdown cover for the worst eventuality. If, as a result of illness, our DJs are
unable to attend, we will immediately inform you and discuss possible
alternatives. Ultimately, we undertake to supply a suitable replacement
entertainer at our expense, so you will not have any additional costs or
late booking fees to contend with, other than those agreed in our original
contract.
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We also take you and your guest’s safety very seriously so we ensure all our equipment is up to date and in tip-top condition. It is regularly inspected and maintained and is annually tested for electrical safety. In the highly unlikely occurrence of a problem, we carry public liability insurance of up to £10 million to protect you and your guests. We are happy to supply you with copies of our current certificates if required. For your ultimate piece of mind, all our bookings are confirmed by a written contract, specifying exactly what you can expect from us and also your commitment to us in return, so that there can be no unfortunate misunderstandings. |
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